Finixlance operates on a strict zero-tolerance policy for off-platform transactions. All project communications must remain exclusively on the Finixlance chat. Exchanging emails, phone numbers, WhatsApp, or external payment links will trigger instant account termination and fund seizure.
We do not charge monthly subscriptions. The platform deducts a standard operational service fee of exactly 7% automatically upon the successful confirmation of a milestone. For example: Upon completion of a $1,000 contract, our financial layer isolates $70 (7%) as the platform fee, and systematically dispatches $930 (93%) directly to the Freelancer.
To insulate service providers from inactive clients, a default verification timeline is strictly enforced. If a Client fails to reject, request modifications, or submit a dispute claim within exactly 7 days (168 hours) of delivery logging, the system automatically disburses the net escrow balance to the freelancer.
Any project presentation, image, or code preview loaded during milestone updates remains protected by an automatic graphic overlay (Watermark). Previews remain under system watermark constraints until contract releases are processed.
By using the platform, both Client and Freelancer agree that in the event of a dispute, the Finixlance Arbitration Admin holds absolute authority. Our network vaults store systematic history records of chat interactions which are pulled during administrative review cycles.
If you have any questions regarding these Terms of Service, or require administrative support, please contact us securely at support@finixlance.com.